
Healthcare should
open doors,
not lock them.
Why Patients Are Denied Care That Could Change Their Lives
Don't Just Read It. Let's Talk About It.
This book began with my father. It became something much bigger. What started as our family's journey through Alzheimer's opened my eyes to how many people are locked out of care that could change their lives. This is the story of what I found, what needs to change, and why I believe we can open those doors together.
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Don't Just Read It.
Let's Talk About It.
Locked Out of Healing was written to start conversations, not end them. Get the free Reader's Guide to capture your questions, reflections, and the things you want to talk about as you read.
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Diallo M. Watts, Sr.
Son. Entrepreneur. Founder.
Before the company and before the book, there was a son trying to help his father.
That search for answers changed the direction of Diallo's life. It eventually led to RxAir360, years of work around healthcare access, and the story that became Locked Out of Healing.
The technology came from the mission, not the other way around.
Where it all began
My father's Alzheimer's diagnosis changed everything. In this short video, I share the moment that set me on a path I never expected: from a son searching for answers to founder of a company called RxAir360, and finally to author of this book. The mission grew from something deeply personal into something much larger than me.
More than a book.
A lens that changes how you see healthcare.
This isn't a textbook. It's the map I wish my family had when we needed it.
See what's actually in the way
Beyond the buzzwords. The real mechanics of prior authorization, coverage gaps, and the decisions that happen far from the exam room.
Speak the language of the system
When you know how the gatekeeping works, you stop being a passenger and start being an advocate. For yourself, your family, your community.
Meet the people opening doors right now
The technologies, policies, and leaders already proving that access can expand, and where you fit into that picture.
Leave with something to do, not just something to think about
Every chapter ends with a reason to act. The conversation doesn't stop on the last page.
If you've ever hit a door that should have been open, this is for you
Patients & Families
If you've ever sat across from a doctor who wanted to help but couldn't get the system to say yes, you already know why this book exists.
Healthcare Professionals
For the people inside the system who know it's broken and want the language, the data, and the courage to help fix it.
Builders & Founders
For the people already building the next generation of tools, policies, and platforms, and the ones who don't know where to start yet.
Anyone Paying Attention
You don't need a medical degree or a policy background. If you believe healthcare should work better than this, welcome.

This conversation doesn't end with the last page.This conversation
doesn't end
with the last page.
Locked Out of Healing is available now in paperback and Kindle. This book is where the movement begins. Bring it with you, share it, and join the conversations, events, and community forming around it.
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